Effective Date: 5/25/2025
1. Introduction
Grannas Exteriors is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you opt-in to receive appointment confirmations, reminders, and promotional messages. By providing your personal information and opting in to our communications, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
We may collect the following personal information: Contact Information: Name, phone number, and email address. Communication Preferences: Your consent to receive SMS, calls, or emails regarding appointments and promotions.
3. How We Use Your Information
We use your information to: Send appointment confirmations, reminders, and promotional messages. Improve our services and customer experience. Comply with legal and regulatory obligations.
4. How We Share Your Information
Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services. No mobile information will be shared with third parties or affiliates for marketing/promotional purposes. If your policy mentions sharing personal information, add this disclaimer: All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services. This information will not be shared for promotional/marketing purposes.
Your information may share it with:
Service Providers: Platforms that assist in sending SMS, emails, or scheduling appointments.
Legal Authorities: If required by law or to protect our legal rights.
5. Your Rights & Choices
Under GDPR (for EU users) and CCPA (for California residents), you have the right to:
Access & Correction: Request a copy of the personal data we hold about you and correct inaccuracies .
Deletion: Request that we delete your personal information, subject to legal obligations.
Opt-Out: You may opt out of receiving promotional messages at any time by replying STOP to SMS communications or contacting us.
6. Data Security & Retention
We implement security measures to protect your data from unauthorized access. We retain personal information only as long as necessary to fulfill our services or comply with legal requirements.
7. Contact Us
If you have any questions or wish to exercise your rights, please contact us:
📞 +1 814-569-3002
📧 grannasexterior@gmail.com
